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Managing App and Desktop Solutions with XenDesktop 7.5 (CXD-203)

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5 Days
Managing App and Desktop Solutions with XenDesktop 7.5 (CXD-203)

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Course At A Glance

This course provides students with the skills required to effectively support a Citrix application and desktop virtualization solution in a Windows Server 2012 R2 environment.... READ MORE

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Managing App and Desktop Solutions with XenDesktop 7.5 (CXD-203)

Course Length: 5 Days

This course provides students with the skills required to effectively support a Citrix application and desktop virtualization solution in a Windows Server 2012 R2 environment.

In this course, students will learn how to successfully manage, monitor, support and troubleshoot a XenApp and XenDesktop 7.5 solution, which includes growing the implementation to accommodate changes in the environment (adding new applications, new users, new desktops, and new policies), and troubleshooting common issues.

Course Objectives

Upon successful completion of this course, learners are able to:

  • Understand the XenApp and XenDesktop 7.5 architecture, components, and communication
  • Delegate administration and manage licenses
  • Manage and monitor their hypervisor
  • Manage applications and desktops in a XenApp and XenDesktop environment
  • Manage StoreFront
  • Manage policies and profiles
  • Manage sessions, sites, and users
  • Manage printing
  • Manage Provisioning Services


Before taking this course, Citrix recommends that students have:

  • An understanding of server, desktop and application virtualization concepts
  • Experience with Windows Server 2012, or Windows Server 2012 R2, specifically:
    • Active Directory
    • Domains
    • Groups and User Accounts
    • Organizational Units
    • Group Policy Objects
  • Experience with Windows 7 and Windows 8 user interfaces
  • Basic storage knowledge (managing existing storage types, adding new storage)
  • Basics of Citrix licensing
  • Familiarity with at least one hypervisor (XenServer, Hyper-V, or vSphere)
  • Basic understanding of the different types of profiles (local, roaming, mandatory)
  • Completion of the following course or can demonstrate equivalent knowledge:
    • CXD-102 Introduction to XenDesktop 7

Intended Audience

This course is recommended for Operators and Administrators that need to manage an existing XenApp and XenDesktop 7.5 solution.

Free Pearson VUE Exam Voucher

For every Citrix class, we provide a free Pearson VUE exam voucher. This is a $150 value!

Managing App and Desktop Solutions with XenDesktop 7.5 (CXD-203)

Module 1: Understanding the Architecture of a XenDesktop Solution

  • XenDesktop Architecture Overview
  • User Layer
    • Citrix Receiver
  • Access Layer
    • Citrix NetScaler
    • Citrix StoreFront
    • Discussion Question
  • Control Layer
    • Delivery Controller
    • Machine Creation Services
    • Citrix Provisioning Services
    • Hypervisor
    • Virtual Delivery Agent (VDA)
    • Discussion Question
  • Resource Layer
    • Applications
    • Operating System Image
    • Citrix User Profile Management (UPM)
    • Policies
    • Personal vDisk
  • Management Layer
    • Citrix Studio
    • Citrix Director
    • Discussion Question
  • XenDesktop Site
  • Ports
  • Reinforcement Exercise: XenDesktop 7.5 Components

Module 2: Managing Licenses and Delegating Administration

  • Managing Licenses in Studio
    • Discussion Question
    • Types of Licenses
    • Downloading, Allocating, and Importing a License File
    • Discussion Question
    • Adding a License Administrator
  • Managing Delegated Administration
    • Administrators
    • Roles
    • Scopes
    • Adding an Administrator
    • Creating a Custom Scope
    • Editing a Custom Scope
    • Creating a Custom Role
    • Editing a Custom Role
    • Editing an Administrator’s Permissions
    • Running a Delegated Administration Report
    • Discussion Question
    • Using PowerShell
    • Discussion Question
  • Monitoring Configuration Logs
    • Displaying Configuration Log Content
    • Generating Configuration Log Reports
    • Changing Configuration Logging Settings
    • Discussion Question
  • Troubleshooting: Managing Licenses and Delegating Administration
  • Reinforcement Exercise: Configuring Roles and Scopes

Module 3: Managing and Monitoring the Hypervisor

  • Architecture Overview
  • Creating a Virtual Machine from an ISO
    • Creating a Virtual Machine using XenCenter
    • Installing Windows OS onto a Virtual Machine
    • Installing XenServer Tools on a Virtual Machine
    • Generalizing the Virtual Machine
    • Creating a Template
  • Managing Virtual Machines within a Hypervisor
    • Creating a Virtual Machine
    • Taking a Snapshot
    • Discussion Question
    • Restoring a Virtual Machine from Sysprep
    • Copying a Virtual Machine
    • Discussion Question
    • Reverting to a Snapshot
    • Discussion Question
  • Adjusting Virtual Machine or Template Resources
    • Adding Storage to a Virtual Machine or Template
    • Adjusting the Storage Allocated to a Virtual Machine
    • Adjusting the Memory Allocated to a Virtual Machine or Template
    • Adjusting vCPUs Allocated to a Virtual Machine or Template
    • Removing a Virtual Network Interface Controller (NIC) in XenCenter
    • Adding a Virtual NIC in XenCenter
    • Adjusting a Virtual NIC XenCenter
    • Activating or Deactivating a Virtual NIC
    • Discussion Question
  • Configuring and Customizing Alerts
    • Discussion Question
  • Troubleshooting: Managing and Monitoring Hypervisors
  • Reinforcement Exercise 1: Creating a Virtual Machine Template
  • Reinforcement Exercise 2: Completing the Setup Process After Sysprep

Module 4: Managing Desktops and Applications

  • Architecture Overview
  • Managing Machine Catalogs
    • Creating New Resource Settings
  • Machine Creation Services
    • Discussion Question
  • Creating a Machine Catalog
    • Creating a Machine Catalog for Windows Server
    • Installing the Virtual Delivery Agent
    • Creating a Server OS Machine Catalog
    • Creating a Machine Catalog for Windows Desktop
      • Installing and Configuring the VDA
    • Creating a Desktop OS Machine Catalog
    • Creating a Remote PC Access Machine Catalog
    • Discussion Question
  • Managing Delivery Groups
    • Creating a Delivery Group for Application Delivery
    • Creating a Delivery Group for User Desktops
  • Managing Resources
    • Adding Machines to a Machine Catalog
    • Perform an Update to the Master Image Virtual Machine
    • Updating Desktops in a Machine Catalog
    • Managing Computer Accounts
    • Managing Power for Machines in a Desktop OS Delivery Group
    • Reallocating Machines in a Delivery Group
    • Discussion Question
    • Shutting Down and Restarting Desktops
    • Machine Creation Services
    • Discussion Question
  • Deleting Resources
    • Enabling and Disabling Maintenance Mode
    • Removing Desktops from Delivery Groups
    • Deleting a Delivery Group
    • Deleting Machines from a Machine Catalog
    • Deleting a Machine Catalog
  • Troubleshooting: Managing Desktops and Applications
  • Reinforcement Exercise: Delivering Server Desktops

Module 5: Managing StoreFront

  • StoreFront Architectural Overview
    • StoreFront Components
    • StoreFront Communication
    • Discussion Question
  • StoreFront Management Console
  • Creating a New Store
  • Hiding a Store
    • Discussion Question
  • Managing Authentication
    • Configuring Authentication
  • Discussion Question
  • Enabling End Users to Change their Passwords
  • Managing Delivery Controllers
    • Adding Delivery Controllers
    • Removing Delivery Controllers
    • Discussion Question
  • Managing Receiver Updates
    • Removing a Store
    • Discussion Question
  • Troubleshooting: Managing StoreFront
  • Reinforcement Exercise: Creating and Configuring a New Store

Module 6: Managing Policies and Profiles

  • Managing Policies and Profiles
  • Policy Precedence (Studio vs. Group Policy Objects)
  • Creating Policies Using Studio
    • Unfiltered Policy
    • Using a Policy Template in Studio
    • Creating a Policy Using Studio
    • Applying a Policy Using Studio
    • Editing a Policy Using Studio
    • Prioritizing Policies Using Studio
    • Discussion Question
    • Creating a Computer Template In Studio
    • Exporting a Policy Template Using Studio
    • Importing a Policy Template Using Studio
    • Obtaining the Resultant Set of Policy Using Studio
  • Creating Policies Using Group Policy
    • Discussion Question
    • Creating and Applying a Group Policy Object
    • Editing a Group Policy Object
    • Using a User Template with Group Policy
    • Discussion Question
    • Importing a Policy Template with Group Policy
    • Exporting a Policy Template with Group Policy
    • Prioritizing a Policy Using Group Policy
    • Discussion Question
    • Obtaining the Resultant Set of Policy Using Group Policy Objects
  • Troubleshooting: Managing Policies
  • Managing User Profiles
  • Configuring Folder Redirection
    • Configuring Folder Redirection
    • Managing Profile Settings Using Citrix Policies
    • Resolving Conflicting Profiles
    • Streaming End-User Profiles
    • Discussion Question
  • Troubleshooting: Profile Management
  • Reinforcement Exercise 1: Working with Policies
  • Reinforcement Exercise 2: Working with Profiles

Module 7: Managing Sessions, Sites, and Users with Director

  • Managing and Monitoring Sessions, Sites, and End Users with Director
  • Director Overview
    • Monitoring an End-User Session
    • Accessing Director
  • Monitoring within the Director Dashboard
    • Monitoring Infrastructure
    • Monitoring Connected Sessions
    • Monitoring Logon Duration Averages
    • Monitoring Machine and End-User Connection Failures
  • Monitoring and Managing User Sessions
    • Viewing End-User Sessions
    • Searching for an End-User
    • Monitoring End-User Applications
    • Monitoring End-User Machine Processes
    • Managing an End-User’s Machine Power Status
    • Enabling or Disabling Maintenance Mode
    • Resetting an End-User’s Profile
    • Discussion Question
    • Monitoring HDX Channels
    • Sending a Message to an End-User
    • Shadowing an End-User Session
    • Disconnecting an End-User Session
    • Logging an End-User Off
    • Discussion Question
    • Monitoring Historical Trends
  • Troubleshooting: Managing Sites, Sessions, and End-Users with Director
  • Reinforcement Exercise: Using Director

Module 8: Managing Printing

  • Managing Printing
    • Default Printing Behavior
  • Configuring Client Printing
    • Modifying Client Printer Auto-Creation
    • Discussion Question
    • Adding Session Printers
  • Managing Printer Drivers
    • Automatic Installation of In-Box Printer Drivers
    • Configuring Printer Driver Mapping and Compatibility
    • Universal Printer Driver (UPD)
    • Controlling Universal Printing Behavior
  • Optimizing Printing Performance
    • Configuring Printing Optimization
    • Discussion Question
    • Setting Up and Managing the Universal Print Server
  • Troubleshooting: Managing Printing
  • Reinforcement Exercise: Managing Printing

Module 9: Managing Provisioning Services

  • Managing Provisioning Services
  • Citrix Provisioning Services
    • Machine Creation Services of Provisioning Services
  • Provisioning Services Overview and Architecture
    • Discussion Question
  • Navigating the Provisioning Services Console
  • Creating the vDisk File
    • Discussion Question
    • Creating a Provisioning Services Master
    • Installing the VDA
    • Preparing the Master Image for Provisioning Services
    • Creating the Master vDisk Image Using the Imaging Wizard
    • Creating the Provisioning Services Target Devices
  • Creating a New Machine Catalog
    • Assigning a Machine Catalog to a Delivery Group
    • Discussion Question
  • Updating vDisks
    • Updating a vDisk
    • Promoting Updating Versions
    • Discussion Question
    • VHD Chain of Differencing Disks
    • Merging VHD Differencing Disks
  • Troubleshooting: Provisioning Services
  • Reinforcement Exercise: Provisioning Services

CCA for Citrix XenDesktop 7 (Managing)

Our course, CXD-203: Managing Citrix XenDesktop 7 Solutions, prepares learners for the 1Y1-200 Managing Citrix XenDesktop 7 Solutions exam, a requirement for the Citrix Certified Associate certification. This exam and certification are currently in development and are expected to release in October 2013.

Free Pearson VUE Exam Voucher

For every Citrix class, we provide a free Pearson VUE exam voucher. This is a $150 value!


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