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5 Days
CompTIA A+

 
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Course At A Glance

This 5-day practical hands-on course is the essential foundation for newcomers to PC support. It provides students with the necessary training to ensure proficiency in PC instal... READ MORE

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CompTIA A+

Course Length: 5 Days

This 5-day practical hands-on course is the essential foundation for newcomers to PC support. It provides students with the necessary training to ensure proficiency in PC installation and troubleshooting skills.

The course has been developed to produce competent PC support engineers who are capable of taking and passing CompTIA’s A+ Certification exams or other similar qualifications. Students will learn the fundamental principles of supporting desktop and portable computers and operating systems plus network and print devices and applications.


Pre-requisites

Students taking this course should have the following skills: end user skills with Windows-based personal computers, including the ability to: brows and search for information on the Internet; start up, shut down and log on to a computer and network; run programs; move, copy, delete and rename files in Windows Explorer.

Students should also have basic knowledge of computing concepts, including the difference between hardware and software, the functions of software components, such as the operating system, applications and file systems; and the function of a computer network.

An introductory course in a Windows operating system (or equivalent skills and knowledge) is required. provider environment, with responsibility for at least one of the included process and functions.


CompTIA A+

Module 1: Personal Computer Components

  • Personal Computer Components
  • System Unit Components
  • Storage Devices
  • Personal Computer Connection Methods

Module 2: Operating System Fundamentals

  • Personal Computer Operating Systems
  • Windows User Interface Components
  • Windows File System Management
  • Windows System Management Tools

Module 3: PC Technician Professional Best Practices

  • Tools of the Trade
  • Electrical Safety
  • Environmental Safety and Materials Handling
  • Perform Preventative Maintenance
  • Diagnostics and Troubleshooting
  • Professionalism and Communication

Module 4: Installing and Configuring Peripheral Components

  • Install and Configure Display Devices
  • Install and Configure Input Devices
  • Install and Configure Adapter Cards
  • Install and Configure Multimedia Devices

Module 5: Installing and Configuring System Components

  • Install and Configure Storage Devices
  • Select and Install Power Supplies
  • Select and Install Memory
  • Select, Install, and Configure CPUs and Cooling System Units
  • Install and Configure System Boards

Module 6: Maintaining and Troubleshooting Peripheral Components

  • Troubleshoot Display Devices
  • Maintain and Troubleshoot Input Devices
  • Troubleshoot Adapter Cards
  • Troubleshoot Multimedia Devices

Module 7: Troubleshooting System Components

  • Troubleshoot Storage Devices
  • Troubleshoot Power Supplies
  • Troubleshoot Memory
  • Troubleshoot CPUs and Cooling Systems
  • Troubleshoot System Boards

Module 8: Installing and Configuring Operating Systems

  • Install Microsoft Windows
  • Upgrade Windows
  • Add Devices to Windows
  • Optimize Windows

Module 9: Maintaining and Troubleshooting Microsoft Windows

  • Operating System Utilities
  • Back Up Microsoft Windows
  • Troubleshoot Microsoft Windows
  • Recover Microsoft Windows

Module 10: Network Technologies

  • Network Concepts
  • Network Communications
  • Network Connectivity
  • Internet Technologies

Module 11: Installing and Managing Network Connections

  • Create Network Connections
  • Install and Configure Web Browsers
  • Maintain and Troubleshoot Network Connections

Module 12: Supporting Laptops and Portable Computing Devices

  • Laptop and Portable Computing Device Components
  • Install and Configure Laptops and Portable Computing Devices
  • Maintain and Troubleshoot Laptops and Portable Computing Devices

Module 13: Supporting Printers

  • Printer Technologies
  • Printer Components
  • Printer Processes
  • Install and Configure Printers
  • Maintain and Troubleshoot Printers

Module 14: Personal Computer Security Concepts

  • Security Fundamentals
  • Security Protection Measures
  • Data and Physical Security
  • Wireless Security
  • Social Engineering

Module 15: Supporting Personal Computer Security

  • Install and Configure Security Measures
  • Maintain and Troubleshoot Security Measures

CompTIA A+

CompTIA A+

To receive the CompTIA A+ certification, you must pass two exams:

  • CompTIA A+ 220-801 covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking.
  • CompTIA A+ 220-802 covers the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS.

 

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