CMWN-Cisco Meraki Wireless Network Operations and Troubleshooting

Introduction to Cisco Meraki Troubleshooting

• Front Matter
• Course Overview/Schedule
• Student Introductions

Meraki Wireless Network Design Guidance

• Wireless LAN and WAN portfolio
• Wireless network best practices
• Wireless network sample design
• Wireless network w[ith ISE integration sample design

Configuring Meraki MR Devices

• Individual Configuration
• Configuration via Templates
• Radio Settings and Auto-RF
• Traffic Shaping

Configuring Meraki MG Devices

• Pre-Installation Preparation
• Installation and Configuration

Cisco Meraki Troubleshooting Tools

• Alerts
• Network Topology
• Event Logs
• Change Log
• Packet Capture
• RF Spectrum
• Wireless Health

Monitoring Clients

• Client Monitoring Overview
• Common Client Problems
• Location Analytics
• Performance Monitoring

Cisco Meraki - ISE Integration

• ISE Integration Network Overview
• Meraki Group Policy and ISE
• Meraki SSID Settings for ISE Integration
• Meraki ISE Feature Support
• ISE-side configuration

Troubleshooting Meraki Wireless

• Process/Flow
• Gathering Information
• General Troubleshooting Steps
• Identifying Faulty APs
• Wireless Health
• Signal Strength
• Channel Utilization
• Mesh Neighbors
• Air Marshall
• Radio Settings

Troubleshooting Scenarios

• Troubleshooting Connectivity
• Troubleshooting Roaming
• Troubleshooting Security

Working with Cisco Meraki Support

• Process/ Flow Review
• Opening a Case
• Managing a case
• Closing a case
• RMA Process
• Escalations

After completing the course, you should be able to:

• Plan for wireless network deployments and integrations using the Meraki platform
• Design Meraki wireless architectures for redundancy, high-density, and scalability
• Implement comprehensive Meraki product features to meet wireless design objectives
• Operate Meraki wireless networks and troubleshoot complex network incidents using the Meraki Dashboard and analytics
• Integrate Meraki Wireless networks with Cisco Identity Services Engine
• Troubleshoot wireless clients in a Meraki wireless network environment

This course will help you:

• Acquire the advanced skills and techniques to plan, design, implement, and operate Cisco Meraki wireless networks for cloud-based network management.

• Adding and Licensing Meraki devices
• Deploying MR devices
• Deploying Advanced MR Features
• Deploying Meraki - ISE Integration
• Monitoring MR devices
• Troubleshooting MR devices

Before enrolling in the CMWN course, it is highly recommended that you have already attended and completed the ECMS1 course before attending this training. You should also have general networking understanding, Meraki-specific proficiency, and knowledge in the following areas:

General network:

• Be actively engaged in the design, deployment, scaling, and management of enterprise networks
• Strong fundamental knowledge of IP addressing and subnetting schemas necessary to build local area networks

Meraki knowledge:

• Implement core configurations for a full stack solution in the Meraki Dashboard
• Deploy foundational Meraki product features to meet basic IT requirements
• Understand and leverage essential Meraki Dashboard tools for troubleshooting

ECMS1 - Engineering Cisco Meraki Solutions, Part 1 v1.1.1

This course is ideal for those who regularly deploy or manage Meraki networks and want to deepen their technical expertise and understanding of the Meraki Wireless MR and MG product suite and features. This may include professionals with job titles or in roles such as:

• Field deployment technicians
• Network administrators
• Pre-/Post-sales engineers
• Service provider engineers
• Systems engineer
• Field Engineers
• IT professionals