Training Categories AMA2248 Management Skills for New Supervisors

AMA2248 Management Skills for New Supervisors

AMA2248 Management Skills for New Supervisors Course Details:

Change is normal. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who have different interests and viewpoints.

This course will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate, and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and people skills to meet your new challenges with increased confidence, respect, and power.

    Nov 21 2024
    November 21 - 22, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 11/21/2024 - 11/22/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    November 21 - 22, 2024 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live

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    Dec 5 2024
    December 5 - 6, 2024 | 10:00 AM - 6:00 PM (EST)

    Date: 12/05/2024 - 12/06/2024 (Thursday - Friday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    December 5 - 6, 2024 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live

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    Dec 5 2024
    December 5 - 6, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 12/05/2024 - 12/06/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: WASHINGTON, DC
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    December 5 - 6, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Dec 18 2024
    December 18 - 19, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 12/18/2024 - 12/19/2024 (Wednesday - Thursday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    December 18 - 19, 2024 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live

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    Jan 9 2025
    January 9 - 10, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 01/09/2025 - 01/10/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    January 9 - 10, 2025 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live

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    Jan 23 2025
    January 23 - 24, 2025 | 10:00 AM - 6:00 PM (EST)

    Date: 01/23/2025 - 01/24/2025 (Thursday - Friday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    January 23 - 24, 2025 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live

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    Jan 27 2025
    January 27 - 28, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 01/27/2025 - 01/28/2025 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: ATLANTA, GA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    January 27 - 28, 2025 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Feb 10 2025
    February 10 - 11, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 02/10/2025 - 02/11/2025 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    February 10 - 11, 2025 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live

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    Feb 11 2025
    February 11 - 12, 2025 | 9:00 AM - 5:00 PM (CST)

    Date: 02/11/2025 - 02/12/2025 (Tuesday - Wednesday) | 9:00 AM - 5:00 PM (CST)
    Location: CHICAGO, IL
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    February 11 - 12, 2025 | 9:00 AM - 5:00 PM (CST) | Classroom Live

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    Feb 20 2025
    February 20 - 21, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 02/20/2025 - 02/21/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    February 20 - 21, 2025 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Feb 25 2025
    February 25 - 26, 2025 | 9:00 AM - 5:00 PM (PST)

    Date: 02/25/2025 - 02/26/2025 (Tuesday - Wednesday) | 9:00 AM - 5:00 PM (PST)
    Location: SAN FRANCISCO, CA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    February 25 - 26, 2025 | 9:00 AM - 5:00 PM (PST) | Classroom Live

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    Feb 27 2025
    February 27 - 28, 2025 | 10:00 AM - 6:00 PM (EST)

    Date: 02/27/2025 - 02/28/2025 (Thursday - Friday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    February 27 - 28, 2025 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live

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    Mar 12 2025
    March 12 - 13, 2025 | 11:00 AM - 7:00 PM (EST)

    Date: 03/12/2025 - 03/13/2025 (Wednesday - Thursday) | 11:00 AM - 7:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    March 12 - 13, 2025 | 11:00 AM - 7:00 PM (EST) | Virtual Classroom Live

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    Mar 27 2025
    March 27 - 28, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 03/27/2025 - 03/28/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    March 27 - 28, 2025 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live

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    Apr 10 2025
    April 10 - 11, 2025 | 10:00 AM - 6:00 PM (EST)

    Date: 04/10/2025 - 04/11/2025 (Thursday - Friday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    April 10 - 11, 2025 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live

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    Apr 14 2025
    April 14 - 15, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 04/14/2025 - 04/15/2025 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    April 14 - 15, 2025 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Apr 22 2025
    April 22 - 23, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 04/22/2025 - 04/23/2025 (Tuesday - Wednesday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    April 22 - 23, 2025 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live

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    Apr 28 2025
    April 28 - 29, 2025 | 9:00 AM - 5:00 PM (CST)

    Date: 04/28/2025 - 04/29/2025 (Monday - Tuesday) | 9:00 AM - 5:00 PM (CST)
    Location: CHICAGO, IL
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    April 28 - 29, 2025 | 9:00 AM - 5:00 PM (CST) | Classroom Live

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    May 12 2025
    May 12 - 13, 2025 | 10:00 AM - 6:00 PM (EST)

    Date: 05/12/2025 - 05/13/2025 (Monday - Tuesday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2248 Management Skills for New Supervisors

    May 12 - 13, 2025 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live

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Embracing Your New Role and Expectations

  • What your boss, employees, peers and senior management expect from you in your supervisory role
  • Four basic management functions: planning, organizing, communicating, monitoring

Managing a Diverse Workforce

  • Diversity issues and how they affect you, your work unit and your company
  • Understand the Americans with Disabilities Act (ADA), hostile environment and other key laws and legal terms relevant to your supervisory position

Filling Your Communication Skills Toolbox

  • Advantages and disadvantages of one-way and two-way communication and when to use each
  • Capitalize on the benefits of email
  • Demonstrate paraphrasing to check for content understanding
  • Experience the impact of nonverbal communication
  • How to ask questions that get the answers you really need

Coaching for High Quality Performance

  • How to give and receive criticism constructively
  • Learn to minimize defensiveness in yourself and others
  • Demonstrate a five-step coaching discussion model

Creating a Motivating Environment

  • Establish the essentials of a motivating environment
  • Demonstrate rules for reinforcing productive behavior

Taking Delegation, Performance and Team Development to the Next Level of Excellence

  • Use delegation as a motivational tool
  • Develop a strategy for solving a current employee motivational problem

Managing Performance Appraisals

  • Understand your company’s appraisal system
  • Record keeping and compliance issues
  • Write a performance appraisal document
  • Conduct an effective performance appraisal meeting

Managing Time Effectively

  • Key principles of effective time management
  • Share time management best practices
  • Five stages of managing meetings

Planning for Continuing Growth

  • Select and prioritize your own next steps
  • Develop an action plan for continuing professional development

*Please Note: Course Outline is subject to change without notice. Exact course outline will be provided at time of registration.
  • Understand Your Role as a Supervisor and Different Supervisory Styles
  • Effectively Communicate Using Different Methods
  • Apply Time Management Best Practices for You and Your Team
  • Understand Diversity and Individual Differences
  • Perform a Performance Appraisal
  • Use Motivation as a Tool to Delegate
  • Effectively Give Feedback Through Coaching

 

New supervisors with fewer than five years of supervisory experience and process and production supervisors who want the benefit of basic management skills training.

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